Photo DVD Maker Support Center - FAQs about orders, registrations, functions & contact

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1. How can I get the program and license code after ordering?

Once you successfully place an order for Photo DVD Maker, you are supposed to receive a confirmation email with the license key for registering the program.

You can download the Photo DVD Maker program from our website.

(See what's new in the latest version of Photo DVD Maker.)

If you order the backup CD, you can install Photo DVD Maker from the CD. Since the backup CD may take about 10 days to deliver, you can download it from our website if you cannot wait to use the program.

2. I don’t have credit card or PayPal account. How can I buy Photo DVD Maker?

If you wish to order Photo DVD Maker via bank/wire transfer, you should checkout with Avangate. Please choose Bank/Wire Transfer as payment option in the order form.

3. I have not received any thing yet since I ordered the program hours ago. Why?

You can download the Photo DVD Maker program from our website.

If you place the order with PayPro e-commerce platform, it may take several minutes to several hours to have the confirmation email with the license key delivered to your inbox.

If you place the order with PayPal, it may take one day or longer time to have the confirmation email delivered. Please be patient.

Another possibility is the automatic conformation email was blocked as spam. In this case, please go to our License Key Auto Retrieval Service to get the license, or contact us with your order information to request the license key.

4. Can I update my user account with a new email address?

If you change your email and need a copy of your license sent to the new address, please contact us at

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